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re-connect the disabled/remove mailbox is not easy as think.

06 Apr

an emploee is dismissed, so his mailbox is disabled and ad user acount is deleted as the company policy.

the mailbox database will keep the disabled mailbox for 30day by default. you can get it use

get-mailboxdatabase “your database” | fl mailboxretention

I want to connect this disabled mailbox to a new ad user. but i can not found the disabled mailbox in disconnected mailbox node under recipient configuration scope in EMC. WHY? the reason is the mailbox may not respond quickly as predicted. as you can force it done by run

clean-mailboxdatabase “your database”

then an eventid 9533 will show that disabled user. and the disabled mailbox will show in disconnected mailbox node under recipient configuration scope in EMC.

now i connect this mailbox to another ad user and successful. in order to get the content of the mailbox, i login owa. but it is strange that owa shows can not connect to exchange. why?

take a look at the user permission, you will found the new ad user do not have full access permission as predicted. notice the self permission is still the older user account. Add the new user in the full access as below highlight part will solve this issue.

it is done.

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